Feather Hair Extensions

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Fine Featherheads

Common Questions

Here are some commonly-asked questions and answers. If you don't find the information you need here, feel free to contact us directly.

About Featherheads

What are Original Featherheads?

Original Featherheads are each a bundle of four feathers bonded together at the tip to create ONE extension. Each Featherhead is unique, the length varies from 8-12 inches. Shorties range from 4-7 inches in length.

What are Shorties?

Shorties, like Original Featherheads, four feathers bonded together at the tip to create ONE extension, however, Shorties are designed for shorter hair and range from 4 to 7 inches in length.

What are Wispers?

Wispers are individual feathers, designed to make a subtle statement. They can be paired with Accents, installed on their own or used to create custom bundles. They are not pre-bonded. Short Wispers vary in length from 4 to 7 inches, Long Wispers vary in length from 7 to 12 inches and Extra Long Wispers are 13 inches and longer.

What kinds of feathers are they?

Selectively bred all American Rooster feathers.

How are the feathers cleaned?

The feathers are washed with a 100% biodegradable, inert detergent.

What kind of dye is used for the feathers?

The feathers are dyed with an natural, mineral-based dye. Because these dyes are all natural, they may fade over time and will very occasionally bleed onto lighter feathers in the Featherheads. Please see Featherhead Care for further instuctions.

Featherhead Care

How long do they last?

The installation will last in your hair up to 4 months, depending on your care. The extensions require maintenance as the hair grows out. The Featherheads are 100% reusable and can be used over and over again!

Is there special care required?

You can wash, brush, blow dry, straighten and curl (up to 450 degrees) just as you would with your hair. Just be gentle when brushing at the root! Please Note: It is important that you educate your clients that once the feathers are installed they are their responsibility. The feathers may break, just like real hair, if not treated with care.

Can Featherheads be trimmed to suit shorter hair lengths?

Check out our line of Shorties, designed for shorter hair cuts and/or layers. If you choose to trim the Originals, we recommend cutting them at the top or on an angle and at staggered lengths to keep the natural look.

What effects do chlorine and salt water have on the feathers?

The feathers will respond to chlorine and salt water like your natural hair would; they may naturally fade, depending on exposure to these conditions.

Can hair be colored with Featherheads in?

When coloring hair there are two options: Featherheads can easily be removed and reinstalled after coloring, or they can be foiled to prevent the color dye from affecting them.

Will the dye in the feathers bleed?

Because the dyes are all natural, they may occasionally bleed onto lighter feathers. But don't worry,the dyes are safe! In rare circumstances, the dye can stain skin or clothing, for example, the first time you wash the feathers in your hair. Please note: Bleached hair that is very porous may, in rare circumstances, absorb some color from the brighter colored feathers. If you have very bleached hair please consider using more natural colors to avoid dyes bleeding.

Ordering

Can I order just one?

No, we are a wholesale distributor of our professional hair extensions products, and sell them in packs to our approved wholesale accounts. To view our Retail products: http://finefeatherheads.com/store/products/retail

How do I order Retail Products

Our Retail Products are all available in our store. We accept Visa, Mastercard and discover. Retail Store: http://finefeatherheads.com/store/products/retail

Contact Us

By Phone

Call: 720.204.5470 Monday - Friday 9am - 5pm MST. For International Callers: 800.503.2747

Email: info@finefeatherheads.com

Please allow 48 business hours for response

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Shipping and Return Policies

How much does shipping cost?

Shipping costs: FedEx Ground: $8.95 FedEx Two Day: $18.95 FedEx Overnight: $29.95 USPS Priority (PO Box): $9.95 USPS First Class (Retail Only): $4.95 International: $34.95 Please Note: International Rates include Alaska and Hawaii. USPS is only available for Retail orders, and does not always provide accurate tracking. All orders must be placed before 3pm MST to make the cut off for that day.

How long will it take for my order to process

We make every attempt to ship all orders placed before 3 pm MST the same day. All express orders placed before 3 pm MST are guaranteed to ship the same day. All orders places after 3 pm MST will ship the following day. If you are concerned about the speed in which you will receive your package it is best to call Customer Service and discuss your deadline before placing the order.

How long will it take for my order to reach me once it has been placed?

  • FedEx Ground (order placed before 3pm MST): 3 - 7 Business Days
  • FedEx 2nd Day Air (order placed before 3pm MST): 2 Business Days
  • FedEx Overnight (order placed before 3pm MST): Next Business Day
.

Shipping times are calculated on business days only; Holidays, Saturdays and Sundays are NOT considered business days. For example, if you order Overnight on a Friday you will receive your package Monday. If you order 2nd Day Air on a Friday you will receive your package Tuesday. Also, during certain holidays shipping may be slower due to increased shipments.

Please Note: Acts of God/nature are out of our control and may effect the delivery time. We appreciate your understanding in these rare circumstances, as there is nothing that can be done, and we do not offer shipping refunds in this case.

How can I track my order?

When you place your order you are asked to submit your email address. Once your order is completed you will receive a confirmation email with tracking information.

Do I need to sign for my package when it arrives?

A direct signature is required for all packages valued at $500 or greater. If your package is valued below $500 no signature will be required. If you have any special shipping requests, please contact Fine Featherhead's shipping department before placing your order.

Do you ship products internationally?

Yes, we ship to many countries around the world! We make all reasonable efforts to ship our product to you as quickly as possible. However, due to the nature of international shipping, please allow 5-10 business days for your product to arrive; some remote locations may take longer.

Will my international order be subject to duties and tariffs?

You (the customer) are responsible for all extra delivery charges, duties, taxes, customs fees, and any other charges or fees that may be incurred by importing products into your country. You should call your local customs office for more information on potential duties, taxes, charges, or customs fees.

What is your returns and exchanges policy?

Returns and Exchanges are granted only if the product is defective and is returned in its original form and packaging within 30 days of purchase. If you would like to process a return or exchange you must first fill out the Returns & Exchanges Form found in the "Resources" section of the Fine Featherheads store. All returns and exchanges must be pre-approved by either emailing or calling Customer Service, and they must be sent in with a completed Returns & Exchanges Form. Resources can be found at the upper right corner of the website.

TINT Hair Chalk

What is TINT?

TINT Hair Chalk™ by Fine Featherheads is a temporary hair color that's easy to apply, works in all hair colors, and washes out in the shower.  Smudge it.  Rock it!  Rinse it.  No commitment necessary! 

How do you apply TINT?

Simply apply tint by smudging a small amount onto the desired lock of hair.  You can apply TINT just to the ends, or the entire strand.  You do not need a lot, so use sparingly.  You can lock TINT in place by using hair spray or a heat tool.

Do I need to be careful when applying TINT?

When applying TINT, you should always wear a cape or a towel, to protect your clothes.  We also recommend wearing protective gloves, although TINT will not permanently stain your clothes or skin.

Does TINT work on dark hair?

TINT works on all hair colors and types, although particular colors will show up more on certain hair colors.  For dark hair, we recommend trying the more bright and vibrant TINT colors for the most noticeable results. 

How long does TINT last?

TINT will remain in your hair until your next shampoo.

Will TINT stain my clothes?

TINT will not permanently stain your hair, clothes or skin.  If you get TINT on your clothes be sure to wash it as advised on the garment.

How many application are in each TINT?

Each TINT container may be used 2 - 4 (or more)times, depending on how much is applied to the hair.  

How is TINT different from regular chalk or pastels?

TINT was specially designed for the hair, and is free of harsh chemicals that can possibly stain or damage the hair.

Who wears TINT?

TINT Hair Chalk is fun for all ages!  Depending on how you apply and style TINT you can achieve an edgy look, or something fun and playful.  The best part about TINT is that it's temporary, so you can change it with your outfit or mood.  TINT Hair Chalk is popping up all over Hollywood right now, and it seems that just about everyone is rocking it!